What is Account?

An Account is a top-level entity created after successful signup. You need to onboard your team members as Users on the Account.

Signup Account

Go to SloopEngine website and signup to create your free trial Account. If the Account signup is completed, your Account will be pending for approval by SloopEngine team. Once the Account is approved, you will get an email containing the Account portal URL.

Important: The portal URL is unique for every Account that has been created on SloopEngine. So please make a note of your portal URL, otherwise, contact customer support.

Related links:

Manage Features

Go to Settings view by clicking the Manage Account dropdown menu on the top menu bar. You cannot enable a feature that is not supported by the Plan associated with the Account. You must be the admin of the Account to enable/disable a feature.

Important: SloopEngine has some built-in features that cannot be disabled.

Related links:

Using Trusted IP

Go to Settings view by clicking the Manage Account dropdown menu on the top menu bar. Then, enable Trusted IP feature. Once the Trusted IP feature is enabled, navigate to Trusted IP's view by clicking the Trusted IP's button.

Using MFA

Important: You must install Google Authenticator mobile app on your phone to generate time-based OTP. The OTP will be asked during User authentication.

Go to Settings view by clicking the Manage Account dropdown menu on the top menu bar. Then, enable MFA feature. Once the MFA feature is enabled, you will be directed to a QR Code view. Scan the QR Code with the Google Authenticator mobile app and then enter the time-based OTP generated in the app.

Important: Only the Account admin can configure MFA on his own, others must contact the Account admin to configure MFA.


Configure Profile

Go to Profile form by clicking the Manage Account dropdown menu on the top menu bar. Please provide accurate information in the Account profile because it is used for billing and communication purposes.